Flexible Plans. Clear Value.
SafariDesk Cloud is our fully managed, enterprise-ready helpdesk platform hosted, operated, and continuously optimized by the SafariDesk team for performance, security, and reliability.
Why Teams Choose SafariDesk Cloud
SafariDesk Cloud is fully managed by the SafariDesk team, including infrastructure operations, platform updates, and monitoring.
Hosting & Infrastructure
We host, scale, and maintain everything for you so your support team can focus on customers.
Security & Compliance
Enterprise-grade security practices are built in from day one to protect your data and workflows.
Automatic Updates & New Features
Seamless updates with continuous feature improvements and no downtime required.
Backups, Monitoring & Uptime
Automated backups, 24/7 monitoring, and high availability you can rely on.
Performance Tuning & Scaling
Optimized performance with automatic scaling as your support volume grows.
Simple, Transparent Pricing
Choose your plan based on agent count while keeping the full SafariDesk feature set.
One Platform. All Features. Simple Pricing.
Choose the plan that fits your support team size. Every plan includes the complete SafariDesk Cloud platform.
Starter
1-3 support agents
$86.40 billed yearly
- Total for team (not per-agent)
- 30-day free trial (no credit card required)
- Unlimited tickets and customers
- All SafariDesk features included
Professional
4-9 support agents
$470.40 billed yearly
- Complete platform (no feature gating)
- Unlimited tickets, customers, and articles
- AI automation and advanced workflows
- 30-day free trial (no credit card required)
Enterprise
10+ support agents
$1430.40 billed yearly
- Scale-ready for high-volume support teams
- All platform features included
- Priority onboarding and rollout support
- Simple monthly pricing for the whole team
30-day free trial. No credit card required.
No Feature Tiers. No Upsells. No Surprises.
Unlike many helpdesk platforms, SafariDesk does not lock features behind higher-priced plans. Every cloud customer gets the complete platform, including AI automation, advanced workflows, custom branding, security features, and premium support options. You simply choose the plan that matches your team size.
Ticket Creation & Channels
Multiple ways for customers to reach you.
- Email ticket creation
- Web form ticket creation
- Chatbot ticket creation
Core Help Desk
Essential ticketing and self-service tools.
- Unlimited tickets
- Unlimited customers
- Customer portal
- Public knowledge base
Task & Workflow
Organize work and automate processes.
- Basic task management
- Automated workflows
Access, Security & Integrations
Control who can do what and connect systems.
- Role-based access control
- API access
- SSO & advanced security
Customer Feedback & Reporting
Measure outcomes and improve performance.
- Satisfaction surveys (CSAT)
- Data export
- Reports & analytics
Support & Services
Get help as your team grows.
- Email support
- Phone support
- Dedicated account manager
Need Help? We’ve Got You.
Straight answers about cloud pricing, team growth, and trial access.
Launch SafariDesk Cloud Without Infrastructure Overhead
Start your 30-day trial or contact SafariDesk to discuss onboarding, migration planning, and the best plan for your team.