💰 Simple, transparent pricing

SafariDesk Ticketing System - Pricing & Features

All users receive full access to features, no hidden tiers. Designed for ease of use, fast setup, and scalability.

Monthly

Annual

$5 per agent / month (billed monthly)

2 Agents for free

Core Ticketing
Unified Inbox: Email → ticket conversion
SLAs & Priorities: Set response targets and escalation rules
Customer Satisfaction (CSAT): Collect ratings after each ticket
Multiple Ticket Forms: Custom fields and workflows
Chat & Collaboration
SafariChat Built-In: Channels, direct messages, file sharing
Asset Tracking: Link hardware/software to tickets; view history and status
Internal Tasking: Create, assign, and track back-office tasks directly in the platform
Automation & Analytics
Triggers & Automations: Auto-route tickets, send reminders, update statuses
Prebuilt Dashboards: Ticket volumes, SLA compliance, agent performance
Custom Reports: Filter by priority, channel, status, or custom field
Real-Time Alerts: Instant notifications for high-priority tickets
Security & Reliability
Enterprise-Grade Encryption: Data encrypted in transit & at rest
Role-Based Access: Granular permissions for admins and agents
SSO Support (SAML/OAuth): One-click login for your team
Daily Backups & Redundancy: Guaranteed uptime and data protection
Coming Soon

Ready to transform your customer support?